Order Acceptance Chester, Inc. reserves the right to, at any time, after receipt of any order, from any customer, and without prior notice, supply less than the quantity ordered of any item or to cancel an order.
When Will You Ship My Order? Your order will usually ship the same day if it is placed by 10:00 AM Eastern Time. If placed after 10:00 AM or on weekends and holidays, your order will ship the next business day. Please note that this applies to orders of in-stock items only.Out of stock items are clearly noted in the item description. Please note that when ordering on Friday (after 10:00 AM Eastern Time), Saturday, or Sunday, if you choose UPS Next Day as your shipping method, that your product(s) will be shipped the following Monday (next business day). Orders placed on Friday (before 10:00 AM Eastern Time) with UPS Next Day as the shipping method, will ship the same day, but may not be delivered until the following Monday (next business day).
When Will My Order Be Delivered? When your order is delivered depends upon which shipping method you select. UPS Next Day orders will be delivered the afternoon of the next business day. UPS Ground orders are usually delivered within one to five business days (see map below), depending upon how far you live from us (Francesville, IN 47946). USPS Priority Mail normally takes two to three days (APO/FPO orders will take longer).
If you provided us with a valid e-mail address when you placed your order, you will receive a confirmation email shortly after the order ships. That email will include a Tracking Number so that you can track your package(s) online and find out what day your package is scheduled to be delivered.
How Do I Cancel My Order? Your order may be cancelled only if the item ordered is on backorder (Temporarly Out-of-Stock) or the order is under credit review. We will not charge your credit card until your order ships, but if you wish to cancel a backordered item, email us. Please include your name and order number, and we will promptly cancel the shipment of your merchandise.
Do You Ship Internationally? We currently accept orders over the Internet only for United States addresses, including APO, FPO, Puerto Rico, Guam and the U.S. Virgin Islands. If you want us to quote shipping rates to other countries, email us.
How Much Will It Cost to Ship My Order? Shipping costs depend upon the product ordered (weight), the destination (zip code) and the shipping method (we ship orders via UPS Next Day Air Saver, UPS Ground and USPS Priority Mail). On the Checkout page you will find a dropdown box that lists the shipping options and their respective costs. Choose the shipping option that you prefer from that list and the Checkout page will update to reflect your selection and the cost. All shipments to Post Office Boxes must be via USPS Priority Mail. Please note that although you may see other shipping options at checkout for shipments to Alaska, Hawaii, APO/FPO, Puerto Rico, Guam and the U.S. Virgin Islands addresses, all shipments to those addresses will be via USPS Priority Mail. A case of microwave popcorn weighs from 8 to 13 pounds. The shipping weight of 5 pounds of popcorn is 6 lbs., the shipping weight of 10 lbs. is 11 lbs. and the 20 lbs shipping weight is 22 lbs.
Sample UPS Ground Shipping Rates Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 1# $9.88 $10.02 $10.18 $10.40 $10.68 $10.78 $10.90 6# $10.58 $11.01 $11.82 $12.25 $12.72 $13.09 $13.84 11# $11.72 $11.96 $12.63 $13.28 $14.18 $15.63 $17.01 22# $13.48 $14.74 $15.23 $16.98 $20.13 $23.14 $26.41 37# $16.53 $18.79 $20.46 $23.41 $28.87 $33.13 $39.15 Another thing to remember is that the first pound is the most expensive to ship. Shipping charges for two cases of a frequently used item is usually only a few dollars more than the shipping cost for one case.
How Do I Order Using an APO/FPO Shipping Address? When you reach the Billing and/or Shipping Information section in the checkout process, simply select AP (Armed Forces Pacific), AA (Armed Forces the Americas), or AE (Armed Forces Europe) from the bottom of the State dropdown box. Chester, Inc. offers shipping to APO/FPO boxes via USPS Priority Mail only. Please note that although you may see other options for shipping at checkout, all shipments to APO/FPO addresses will be via Priority Mail.
Will I Be Charged Tax? Sales tax applies only to shipping addresses located in Indiana (IN). If sales tax is shown for an Indiana address, it will actually be charged only for non-food items. There is no sales tax on any item shipped to other states.